Concept B: Warm & Reassuring — design concept Compare concepts
A practitioner supporting a patient

Your first visit

What to expect, from request to plan

Knowing what happens next makes it easier to take the first step. Here's how a first appointment at Axis usually works.

  1. Step 1 · Request

    Request an appointment

    Send a request online or call the clinic. Our team will contact you to confirm a time.

  2. Step 2 · Arrive

    Arrive a little early

    Plan to arrive about 10 minutes early to complete intake forms.

  3. Step 3 · Assess

    Talk and assessment

    Your practitioner will ask about your concerns and goals, then complete an assessment.

  4. Step 4 · Plan

    Your next steps

    You will leave with a clear explanation of findings and, if appropriate, a suggested plan.

What to bring

  • Photo ID and any extended health benefits information
  • Referral or relevant reports, if you have them
  • Comfortable clothing you can move in
  • A list of current medications

Intake forms take about 10 minutes. We kindly ask for 24 hours’ notice if you need to change or cancel an appointment.

Questions

A referral is generally not required for chiropractic or physiotherapy in Ontario, but some insurance plans ask for one. Please check with your provider.

A clinician explaining next steps to a patient

Ready when you are