
Your first visit
What to expect, from request to plan
Knowing what happens next makes it easier to take the first step. Here's how a first appointment at Axis usually works.
- Step 1 · Request
Request an appointment
Send a request online or call the clinic. Our team will contact you to confirm a time.
- Step 2 · Arrive
Arrive a little early
Plan to arrive about 10 minutes early to complete intake forms.
- Step 3 · Assess
Talk and assessment
Your practitioner will ask about your concerns and goals, then complete an assessment.
- Step 4 · Plan
Your next steps
You will leave with a clear explanation of findings and, if appropriate, a suggested plan.
What to bring
- Photo ID and any extended health benefits information
- Referral or relevant reports, if you have them
- Comfortable clothing you can move in
- A list of current medications
Intake forms take about 10 minutes. We kindly ask for 24 hours’ notice if you need to change or cancel an appointment.
Questions
A referral is generally not required for chiropractic or physiotherapy in Ontario, but some insurance plans ask for one. Please check with your provider.

